Operating Plan
Operational Plan Checklist for Skeena Rideshare Startup
Objectives
- Develop a user-friendly ridesharing platform for the Skeena Region (web page)
- Provide convenient, safe, flexible, and affordable transportation options
- Dedicated pick/drop service
- Foster community connectivity
- Promote environmental sustainability
- Improve customer relationships with students, individuals requiring flexible mobility solutions, and commuters without personal vehicles
Goals
- Launch the Skeena Rideshare Platform within 4 months
- Engage and sign customers through networking
- Complete at least 12-16 rides (Terrace/Thornhill combined) within the first 3 months
Timelines
- Month 1-2: Develop and publish the ridesharing platform
- Month 3: Start taking orders and rideshare requests
- Month 4-6: engage with local transportation hubs and businesses to promote ridesharing platform
- Month 7-9: Increase rides per week and per month based on customer feedback
- Month 10-12: focus on growth strategies, partnerships, and service enhancements
- Year 2 – Q1 (Jan-Mar): Determine Revenue at the end of the first quarter
- Year 2 – Q2 (Apr-June): Recruit additional driver(s)
- Year 2 – Q3 (July-Sep): Rideshare Driver Training Program
- Year 2 – Q4 (Oct-Dec): New Drivers start driving and booking rides
Physical Equipment
- Office Space: Will be run through the apartment of the owner with a dedicated room for administrative operations, customer support, and driver management
- Vehicle: Partner with leasing companies or purchase a vehicle for rideshare startup business
- Communication Equipment: Acquire communication tools, such as phones and headsets
- Navigation Equipment: Acquire GPS navigation system
Risk Mitigation Strategies
- Risk identification: Regularly identifying and evaluating any potential business operations risks
- Risk Assessment: Using risk impact matrix to conduct thorough risk assessments
- Risk Mitigation: Implementing safety protocols, compliance with regulatory standards, financial management, premium insurance coverage, and investing in crisis management protocols
- Continuous Monitoring, Review, and Improvement: Regular and ongoing risk assessment with quarterly reporting